Privacy Policy

This document is a placeholder and does not constitute legal advice. Please consult a qualified attorney before relying on this policy for any legal purpose.

At Lootyo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

Account Data

When you create an account on Lootyo, we collect information you provide directly, including:

• Name, username, and email address
• Profile information such as your bio, avatar, and social media links
• Authentication credentials (passwords are stored in hashed form)
• Two-factor authentication details, if enabled

Usage Data

We automatically collect certain information about how you interact with the Platform, including:

• Pages visited, features used, and actions taken on the Platform
• Device information (browser type, operating system, device type)
• IP address, approximate location, and referral URLs
• Timestamps and duration of your visits

Payment Data

When you make purchases or receive payments through Lootyo, we collect:

• Transaction history, including tips, subscriptions, and contributions to support projects
• Billing address and payment method details (processed securely by our third-party payment providers)
• Payout information for creators, such as bank account or payment service details

Lootyo does not directly store full credit card numbers or sensitive payment credentials. This information is handled by our PCI-compliant payment processors.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Platform and its features
• To process transactions, including tips, subscriptions, Mana purchases, and project support contributions
• To create and manage your account, including authentication and security
• To communicate with you about your account, transactions, and platform updates
• To personalize your experience and deliver relevant content and recommendations
• To detect, prevent, and address fraud, abuse, and security issues
• To comply with legal obligations and enforce our Terms of Service
• To analyze usage patterns and improve the Platform

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the Platform, processing payments, and analyzing usage data.
• Creators and Supporters: Certain information (such as your username and public profile) is visible to other users as part of the Platform's functionality.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety and Security: To protect the rights, property, or safety of Lootyo, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security audits, access controls, and secure authentication mechanisms including two-factor authentication.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on the Platform. Cookies help us remember your preferences, understand how you use the Platform, and deliver relevant content.

For detailed information about the cookies we use and how to manage them, please visit our Cookie Policy.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Portability: Request your data in a structured, commonly used, and machine-readable format.
• Objection: Object to the processing of your personal data in certain circumstances.
• Restriction: Request restriction of processing of your personal data.

To exercise any of these rights, please contact us through our contact page. We will respond to your request within 30 days.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Transaction records may be retained for a longer period as required by financial regulations and tax laws.

8. Children's Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your data internationally, we take appropriate steps to ensure that your information receives an adequate level of protection, including through standard contractual clauses and other approved transfer mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on the Platform or sending a notification to the email address associated with your account. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.